Check-in, check-out and property rules
To help make your stay at Pin Oak Parkway Inn in Pigeon Forge as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Groups
Internet
Parking
Pets
Children and extra bed policy
Important Information
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
- Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
- Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
- It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff.
- Certain services and amenities may be reduced or unavailable as a result. A damage deposit of USD 100 is required on arrival.
- This will be collected by credit card. You should be reimbursed on check-out.
- Your deposit will be refunded in full via credit card, subject to an inspection of the property. Minimum age of 21 is required to check-in.
- An ID will be required upon check in.
Pin Oak Parkway Inn
Pigeon Forge