Pleasant
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : Only the location is prime. Has everything nearby. Attraction, food, walmart all is near.
  : Rooms don't have sufficient lighting, our bathroom door didn't lock. Main door chain lock comes off easily but the other lock worked (thankfully!). We could've tolerated these small problems considering it's a 2 star hotel but on top of these problems, we found small roaches which means this place is not maintained properly. King room has king bed, tv and couple of sofas jammed alltogether leaving very little place to move. Air conditioning works but needs a thorough cleaning job cause looked all dusty. Coffee maker don't work. Fridge did work though. Toilet looked like a poor cleaning job was done on it and it's as gloomy as it can get. Booked it on a promotion but our 2 night stay wasn't worth at all. We could've got better service at the same price at a different place. We didn't complain about anything cause we're just needed a place to sleep while exploring smoky. I wouldn't recommend this place for couples and with babies at all. Maybe singles can somehow pass through it. I have no problem with stuffs and location though, they're all good.

Poor
Traveller Type: family with young children
  : Rooms were not clean & need to be updated big time. Dust was really bad and carpet wasn't clean either.

Very Poor
Traveller Type: young couple
  : nothing
  : smelled heavily of smoke , got into clothing .lock on door broken ,bed broken ,rusty bathroom

Fair
Traveller Type: solo traveller

Poor
Traveller Type: family with young children
  : The location it was fine and the lady at the front desk was nice.
  : Older hotel needs a lot of updates had to park around back in the rear when my room was up front. Room was too crowded and did not look like the pictures it showed on website. Would not want to stay there for more than one night. No trash can in the bathroom only one small trash can in the whole room no where to hang your clothes in the bathroom no hook on the door no table to sit at to eat your food had two chairs and a small end table in the room but it was not like having a small dinning table to me the TV need to be hug on the wall because the dresser they had the TV sitting on was much too big for that room for that area . The people were nice to at check in but as we were leaving our room to check out the cleaning service waiting standing at the door waiting on me to leave she could have went on down and clean another room while she waited on us to leave. But I'm an easygoing person so I was letting it be cuz because I was leaving anyway. They need new beds every time I rolled over the bed squeaked so loud I thought I was going to wake everybody up in the room and like I said it's a older hotel do it needs updates but I guess for the money it would have to do for one night you get what you pay for LOL. We were in town just for one night and a lot of hotels and don't let you stay more than one night during the holiday season but sometimes you would like to go just for a day trip and come back home that's what this hotel is good for but I would not want to stay there for a week. I'm a pretty easy-going person when it comes to things but I will not be staying at this hotel again

Disappointing
Traveller Type: group
  : Tv didn’t work rooms not that clean

Wonderful
Traveller Type: family with young children
  : No breakfast available Would be perfect if it was pet friendly
  : little pricie but mot ate in pigeon forge. Would of liked more parking room

Very Good
Traveller Type: young couple

Poor
Traveller Type: young couple
  : The location
  : There were roaches in the room didn’t notice any until getting up in middle of the night and turning on lights and they were crawling in the coffee pot the microwave on the ceiling! I had to literally shake out all of our clothes and other things